Privacy Policy

Effective Date: September 8, 2026

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The Cliftex Theatre ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (www.thecliftex.com), how we use it, how it is protected, and your choices regarding that information.

1. Information We Collect

We may collect the following types of information:

• Purchase information: When you buy tickets or gift cards online, we collect your name, email address, and order details.

• Payment information: Card payments are processed securely by our third-party payment processor. We do not collect, see, or store your full card number, expiration date, or security code on our systems.

• Newsletter subscriptions: If you subscribe to our newsletter, we collect your email address.

• Contact and rental inquiries: If you contact us or request a private rental, we collect the information you provide, such as your name, email, phone number, and message.

• Automatically collected information: Like most websites, our site and its hosting platform may automatically collect technical data such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill ticket and gift card purchases

• Send order confirmations and receipts

• Provide customer support and respond to inquiries

• Send our newsletter and promotional updates (only if you have subscribed)

• Manage private rentals and special events

• Maintain, improve, and secure our website

• Comply with legal and financial obligations

3. Payment Processing

Online ticketing and payment services are provided through third-party platforms. Card transactions are handled directly by our payment processor in accordance with Payment Card Industry Data Security Standards (PCI DSS). The Cliftex Theatre does not store cardholder data. We accept Visa, Mastercard, American Express, and Discover.

4. How We Share Information

We do not sell or rent your personal information. We may share information only with:

• Service providers who help us operate our business, such as our ticketing platform, payment processor, website host, and email/newsletter service, solely so they can perform services on our behalf.

• Legal authorities when required by law, subpoena, or to protect our rights, property, or safety.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enable core functionality, remember preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings, though some features of the site may not function properly if you do.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including order records and any legal, accounting, or reporting requirements.

7. Data Security

We take reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Your Choices

You may unsubscribe from our newsletter at any time using the link in any email or by contacting us. You may also request that we access, correct, or delete personal information we hold about you, subject to applicable law.

10. Third-Party Links

Our website may contain links to third-party sites, such as our ticketing provider or social media pages. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

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Cliftex Theatre
306 W 5th St, Clifton, TX 76634
Email: amanda@thecliftex.com
Website: www.thecliftex.com